Privacy Policy

Effective Date: June 5, 2025
Last Updated: June 5, 2025

1. Introduction

Agentic AI Hub Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered marketing automation services.

This policy applies to our website (agenticaihub.ai) and all related services, including our 18-agent AI ecosystem platform.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

  • Account Information: Name, email address, company name, job title
  • Contact Information: Phone number, business address, billing information
  • Service Usage: Content you create, social media accounts you connect
  • Communication: Messages you send to us, support requests

2.2 Automatically Collected Information

  • Usage Data: Platform interactions, feature usage, performance metrics
  • Technical Data: IP address, browser type, device information
  • Cookies: Session data, preferences, analytics information
  • API Data: Social media metrics, content performance, audience insights

2.3 Third-Party Platform Data

When you connect social media accounts, we collect:

  • Profile information and follower counts
  • Content engagement metrics and analytics
  • Posting history and performance data
  • Audience demographics and interests

3. How We Use Your Information

3.1 Service Provision

  • Operate and maintain our AI marketing automation platform
  • Create and publish content across your social media accounts
  • Provide SEO optimization and lead generation services
  • Generate business intelligence and market analysis reports
  • Monitor and optimize marketing performance

3.2 Service Improvement

  • Enhance our AI algorithms and automation capabilities
  • Develop new features and service offerings
  • Analyze usage patterns to improve user experience
  • Conduct research and analytics for platform optimization

3.3 Communication

  • Send service updates and important notifications
  • Provide customer support and technical assistance
  • Share relevant industry insights and best practices
  • Process billing and account management communications

4. Information Sharing and Disclosure

4.1 Service Providers

We share information with trusted third parties who assist in operating our services:

  • AI Providers: Anthropic (Claude), OpenAI, Perplexity Pro
  • Social Media APIs: LinkedIn, Instagram, Facebook, Twitter, TikTok, Pinterest
  • Infrastructure: Cloud hosting, security, and analytics providers
  • Payment Processors: Billing and payment processing services

4.2 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal obligations and court orders
  • Protect our rights, property, and safety
  • Prevent fraud and enforce our terms of service
  • Respond to government requests and investigations

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

5.1 Security Measures

  • Encryption: Data encrypted in transit and at rest
  • Access Controls: Role-based access and authentication
  • Monitoring: Continuous security monitoring and threat detection
  • Compliance: SOC 2, GDPR, and industry security standards

5.2 OAuth Security

All social media integrations use OAuth 2.0 authentication with minimal required permissions. We never store your social media passwords.

6. Data Retention

  • Account Data: Retained while your account is active
  • Content Data: Retained as needed to provide services
  • Analytics Data: Aggregated data may be retained indefinitely
  • Legal Requirements: Some data retained to comply with legal obligations

7. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access: Request copies of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Object: Object to processing of your personal data
  • Restrict: Request restriction of processing

To exercise these rights, contact us at: privacy@agenticaihub.ai

8. Cookies and Tracking

8.1 Types of Cookies

  • Essential: Required for platform functionality
  • Analytics: Help us understand usage patterns
  • Preferences: Remember your settings and choices
  • Marketing: Deliver relevant content and advertisements

8.2 Cookie Management

You can control cookies through your browser settings. Note that disabling certain cookies may limit

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